7zbet's Privacy Policy

7zbet is a trusted online betting and casino platform in Bangladesh. We place the highest importance on our users' personal information and privacy. This privacy policy ("Policy") explains how 7zbet collects, processes, stores, and secures your personal information.

This policy applies to 7zbet's website, mobile site, and all related services. It takes effect when you create an account on 7zbet, use the platform, or access any of its services.

We believe your personal information should be used only in your interest — not sold or transferred to third parties in an inappropriate manner. To keep your information secure on 7zbet, we use SSL encryption technology and industry-standard security measures.

In this policy, "we", "our", or "7zbet" refers to the organization operating this platform. "You" or "user" refers to a registered member or visitor of the 7zbet platform.

7zbet collects your information through various methods and for various purposes. The types of information collected are described in detail below.

2.1 Information You Provide Directly

The information you voluntarily provide includes:

• Registration Information: Full name, email address, mobile number, date of birth, and residential address.
• Identity Verification Information: National ID (NID) or passport details, which may be required in certain cases.
• Financial Information: bKash, Nagad, or Rocket account numbers and bank account details — used only for deposits and withdrawals.
• Communication Information: Messages sent to the support team via live chat or email.

2.2 Automatically Collected Information

When you use the 7zbet platform, certain information is collected automatically:

• Device Information: IP address, device type, operating system, and browser details.
• Usage Information: Which pages you visited, how long you stayed, and which games you played.
• Transaction Information: Deposit and withdrawal history, betting records, and bonus usage details.
• Cookies & Tracking Information: Used for session management and improving the user experience.

2.3 Information Received from Third Parties

For the purposes of identity verification and fraud prevention, a limited amount of information may be received from trusted third-party service providers.

7zbet uses collected information only for specific, clear, and legitimate purposes. These purposes are detailed below:

3.1 Account Management & Service Delivery

• Creating, verifying, and keeping your account secure.
• Ensuring betting, gaming, and other platform services are available.
• Processing deposit and withdrawal transactions.
• Applying bonuses and promotions correctly.

3.2 Security & Fraud Prevention

• Detecting and preventing unauthorized access to accounts.
• Taking preventive measures against money laundering and fraud.
• Detecting the creation of multiple accounts or fraudulent activity.

3.3 Communication & Support

• Responding to your questions via live chat and email.
• Sending important account-related notifications.
• Informing you of relevant offers and updates, subject to your consent.

3.4 Service Quality Improvement

• Analyzing the user experience to make the platform more usable.
• Planning the addition of new games and services.
• Identifying technical issues and resolving them quickly.

7zbet takes the highest technical and organizational measures to keep your information secure.

4.1 Technical Security

• SSL/TLS Encryption: All data exchanged between you and our servers takes place over encrypted channels.
• Data Encryption: Stored sensitive information is protected with industry-standard encryption algorithms.
• Firewall & Intrusion Detection: Our infrastructure is under continuous monitoring.
• Secure Servers: All data is stored in secure data centers.

4.2 Retention Period

We retain your information for as long as:

• Your account remains active.
• It is needed to meet legal or regulatory obligations.
• Financial transaction records must be maintained.

When an account is closed, we delete or anonymize personal information to the extent possible, though some information may be retained for a specified period where required by law.

4.3 Staff Access

Only authorized staff may access your information for specific job responsibilities. All staff are bound by confidentiality agreements and receive regular security training.

7zbet never sells your personal information for commercial purposes. However, limited information may be shared in certain specific circumstances:

5.1 Payment Processors

Necessary information is shared with the relevant payment gateways to process bKash, Nagad, Rocket, and bank transfer transactions. These providers follow their own privacy policies.

5.2 Service Providers

Limited information may be shared with trusted third-party providers under strict confidentiality agreements for technical services, security verification, and operational support.

5.3 Legal Requirements

Information may be disclosed in response to a court order, a lawful request from law enforcement, or as required by applicable law. In such cases, only the information legally required will be provided.

5.4 Business Transfers

In the event of a corporate merger or acquisition, your information may be transferred to the new entity, provided the terms of this policy are maintained and you are notified in advance.

7zbet uses cookies on its website to improve the user experience and ensure the platform functions properly.

6.1 Types of Cookies

• Essential Cookies: These are necessary for login sessions, security verification, and core functionality.
• Functional Cookies: Used to remember your language preferences, display settings, and other customizations.
• Analytics Cookies: Collect anonymous data to understand which parts of the platform are used most.

6.2 Cookie Controls

You can disable cookies from your browser settings. However, disabling essential cookies may cause some platform features to not work properly. If cookies required for account login are turned off, you may not be able to access the site.

6.3 Third-Party Cookies

7zbet may use third-party cookies through certain analytics services, but these cookies never reveal your personal identity.

As a 7zbet user, you have the following rights over your personal information:

7.1 Right of Access

You can find out at any time what information 7zbet holds about you. To do so, contact our support team.

7.2 Right to Correction

You have the right to request a correction if any information in your account is incorrect or incomplete. You can update many details directly from your account settings.

7.3 Right to Request Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may not be possible to delete due to legal obligations or ongoing disputes.

7.4 Right to Object to Marketing Communications

You can stop receiving marketing emails or messages at any time. This can be done through your account settings or via the support team. However, important account notifications cannot be turned off.

7.5 Filing a Complaint

If you have any concerns or complaints about how your information is used, contact us directly. We will work toward a fair and timely resolution.

7zbet strictly provides services only to those aged 21 and above. Participation by minors is completely prohibited.

• An age verification process is followed at the time of registration.
• If any user is found to be a minor, the account is immediately closed and all information is deleted.
• 7zbet never knowingly collects or stores information from minors.
• If a parent or guardian believes their child has opened an account, please contact [email protected] immediately.

7zbet reserves the right to update this privacy policy from time to time due to service improvements, legal changes, or changes in business circumstances.

9.1 Notification of Changes

When any significant change is made:

• A notice will be published in a prominent location on the website.
• Registered users may be notified by email.
• The "Last Updated" date at the top of the page will change.

9.2 Use After Changes

Continuing to use 7zbet after the updated policy has been published means you have accepted the updated policy. If you do not agree with the changes, you have the right to close your account.

If you have any questions, concerns, or requests regarding this privacy policy, please contact the 7zbet support team:

• Email: [email protected]
• Live Chat: 24/7 live chat support is available directly on the platform.
• Support Language: Support is available in both Bengali and English.

We try to process all privacy-related requests as quickly as possible. For more information, visit our FAQ page or go to the 7zbet Login page.